{"id":1277,"date":"2018-03-20T16:05:01","date_gmt":"2018-03-20T15:05:01","guid":{"rendered":"https:\/\/support.abelssoft.de\/?p=1277"},"modified":"2018-03-20T16:05:01","modified_gmt":"2018-03-20T15:05:01","slug":"recordify-cannot-connect-to-the-service","status":"publish","type":"post","link":"https:\/\/wp-support.abelssoft.de\/en\/recordify-en-2\/recordify-cannot-connect-to-the-service\/","title":{"rendered":"Recordify cannot connect to the service"},"content":{"rendered":"<p>Recordify may not be able to connect to the selected service. Depending on the service, different remedies are possible. What service is it about?<\/p>\n<h3>Im using&#8230;<\/h3>\n<ul>\n<li>&#8230; <a href=\"#amazon-music\">Amazon Music<\/a><\/li>\n<li>&#8230; <a href=\"#google-play-music\">Google Play Music<\/a><\/li>\n<li>&#8230; <a href=\"#spotify\">Spotify<\/a><\/li>\n<\/ul>\n<h3 id=\"amazon-music\">Amazon Music<\/h3>\n<p>The remedy also differs depending on the browser used. What browser is this about?<\/p>\n<h4>Im using&#8230;<\/h4>\n<ul>\n<li>&#8230; <a href=\"#amazon-music-firefox\">Mozilla Firefox<\/a><\/li>\n<li>&#8230; <a href=\"#amazon-music-chrome\">Google Chrome<\/a><\/li>\n<li>&#8230; <a href=\"#amazon-music-edge\">Microsoft Edge<\/a><\/li>\n<li>&#8230; <a href=\"#amazon-music-andere\">another Browser<\/a><\/li>\n<\/ul>\n<h4 id=\"amazon-music-firefox\">Mozilla Firefox<\/h4>\n<p>The plugin may have been installed correctly, but could not be activated. Sometimes browsers also deactivate already installed plugins, or the message informing the user that a new plugin must be activated is overlooked. The following steps should reactivate the plugin:<\/p>\n<figure id=\"attachment_1129\" aria-describedby=\"caption-attachment-1129\" style=\"width: 844px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1129 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen.png\" alt=\"\" width=\"844\" height=\"745\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen.png 844w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen-150x132.png 150w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><figcaption id=\"caption-attachment-1129\" class=\"wp-caption-text\">In the settings menu, search for &#8220;Add-ons&#8221;.<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1132\" aria-describedby=\"caption-attachment-1132\" style=\"width: 844px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1132 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren.png\" alt=\"Locate the &quot;Recordify Title Discover&quot; addon and click on &quot;Activate&quot;.\" width=\"844\" height=\"745\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren.png 844w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren-150x132.png 150w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><figcaption id=\"caption-attachment-1132\" class=\"wp-caption-text\">Locate the &#8220;Recordify Title Discover&#8221; addon and click on &#8220;Activate&#8221;.<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1135\" aria-describedby=\"caption-attachment-1135\" style=\"width: 844px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1135 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert.png\" alt=\"The plugin should now be activated.\" width=\"844\" height=\"745\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert.png 844w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert-150x132.png 150w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><figcaption id=\"caption-attachment-1135\" class=\"wp-caption-text\">The plugin should now be activated.<\/figcaption><\/figure>\n<p>Afterwards the browser should be restarted once, so that the plugin can be completely reloaded.<\/p>\n<h4 id=\"amazon-music-chrome\">Google Chrome<\/h4>\n<p>The plugin may have been installed correctly, but could not be activated. Sometimes browsers also deactivate already installed plugins, or the message informing the user that a new plugin must be activated is overlooked. The following steps should reactivate the plugin:<\/p>\n<figure id=\"attachment_1147\" aria-describedby=\"caption-attachment-1147\" style=\"width: 843px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1147 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen.png\" alt=\"Click on the menu, find the item &quot;More Tools&quot; and click on &quot;Extensions&quot; in the new menu.\" width=\"843\" height=\"744\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen.png 843w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen-150x132.png 150w\" sizes=\"auto, (max-width: 843px) 100vw, 843px\" \/><figcaption id=\"caption-attachment-1147\" class=\"wp-caption-text\">Click on the menu, find the item &#8220;More Tools&#8221; and click on &#8220;Extensions&#8221; in the new menu.<\/figcaption><\/figure>\n<figure id=\"attachment_1150\" aria-describedby=\"caption-attachment-1150\" style=\"width: 843px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1150 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden.png\" alt=\"Then search for the plugin &quot;Recordify Title Discover&quot; in the list that appears. Click here on &quot;Activate&quot;.\" width=\"843\" height=\"744\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden.png 843w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden-150x132.png 150w\" sizes=\"auto, (max-width: 843px) 100vw, 843px\" \/><figcaption id=\"caption-attachment-1150\" class=\"wp-caption-text\">Then search for the plugin &#8220;Recordify Title Discover&#8221; in the list that appears. Click here on &#8220;Activate&#8221;.<\/figcaption><\/figure>\n<figure id=\"attachment_1153\" aria-describedby=\"caption-attachment-1153\" style=\"width: 843px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1153 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren.png\" alt=\"The plugin should now be activated.\" width=\"843\" height=\"744\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren.png 843w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren-150x132.png 150w\" sizes=\"auto, (max-width: 843px) 100vw, 843px\" \/><figcaption id=\"caption-attachment-1153\" class=\"wp-caption-text\">The plugin should now be activated.<\/figcaption><\/figure>\n<p>Afterwards the browser should be restarted once, so that the plugin can be completely reloaded.<\/p>\n<h4 id=\"amazon-music-edge\">Microsoft Edge<\/h4>\n<p>Regarding extensions for Edge there is the following statement for developers from Microsoft:<\/p>\n<blockquote><p>Submitting a Microsoft Edge extension to the Microsoft Store is currently a restricted capability. Reach out to us with your requests to be a part of the Microsoft Store, and we\u2019ll consider you for a future update.<\/p>\n<p>Quelle:\u00a0<a href=\"https:\/\/docs.microsoft.com\/en-us\/microsoft-edge\/extensions\/guides\/packaging\">https:\/\/docs.microsoft.com\/en-us\/microsoft-edge\/extensions\/guides\/packaging<\/a><\/p><\/blockquote>\n<p>As long as Microsoft doesn&#8217;t accept any additional extensions, we can&#8217;t offer an extension for Edge.\u00a0Alternatively we recommend the use of Google Chrome and Mozilla Firefox. We provide extensions for these browsers.<\/p>\n<h4 id=\"amazon-music-andere\">Andere\u00a0Browser<\/h4>\n<p>Other browsers are not explicitly supported by us. However, experience has shown that Chrome-based browsers such as Vivaldi or Opera also work with the Chrome extension. You can get it at the following URL in the Chrome WebStore:<\/p>\n<p><a href=\"https:\/\/chrome.google.com\/webstore\/detail\/recordify-title-discover\/kkgbclpocodjecojibeaaglcgndegljl\">https:\/\/chrome.google.com\/webstore\/detail\/recordify-title-discover\/kkgbclpocodjecojibeaaglcgndegljl<\/a><\/p>\n<h3 id=\"google-play-music\">Google Play Music<\/h3>\n<p>The remedy also differs depending on the browser used. What browser is this about?<\/p>\n<h4>Im using&#8230;<\/h4>\n<ul>\n<li>&#8230; <a href=\"#google-play-music-firefox\">Mozilla Firefox<\/a><\/li>\n<li>&#8230; <a href=\"#google-play-music-chrome\">Google Chrome<\/a><\/li>\n<li>&#8230; <a href=\"#google-play-music-edge\">Microsoft Edge<\/a><\/li>\n<li>&#8230; <a href=\"#google-play-music-andere\">another Browser<\/a><\/li>\n<\/ul>\n<h4 id=\"google-play-music-firefox\">Mozilla Firefox<\/h4>\n<p>The plugin may have been installed correctly, but could not be activated. Sometimes browsers also deactivate already installed plugins, or the message informing the user that a new plugin must be activated is overlooked. The following steps should reactivate the plugin:<\/p>\n<figure id=\"attachment_1129\" aria-describedby=\"caption-attachment-1129\" style=\"width: 844px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1129 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen.png\" alt=\"\" width=\"844\" height=\"745\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen.png 844w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Add-Ons-w\u00e4hlen-150x132.png 150w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><figcaption id=\"caption-attachment-1129\" class=\"wp-caption-text\">In the settings menu, search for &#8220;Add-ons&#8221;.<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1132\" aria-describedby=\"caption-attachment-1132\" style=\"width: 844px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1132 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren.png\" alt=\"Locate the &quot;Recordify Title Discover&quot; addon and click on &quot;Activate&quot;.\" width=\"844\" height=\"745\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren.png 844w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addon-aktivieren-150x132.png 150w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><figcaption id=\"caption-attachment-1132\" class=\"wp-caption-text\">Locate the &#8220;Recordify Title Discover&#8221; addon and click on &#8220;Activate&#8221;.<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1135\" aria-describedby=\"caption-attachment-1135\" style=\"width: 844px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1135 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert.png\" alt=\"The plugin should now be activated.\" width=\"844\" height=\"745\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert.png 844w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addon-aktiviert-150x132.png 150w\" sizes=\"auto, (max-width: 844px) 100vw, 844px\" \/><figcaption id=\"caption-attachment-1135\" class=\"wp-caption-text\">The plugin should now be activated.<\/figcaption><\/figure>\n<p>Afterwards the browser should be restarted once, so that the plugin can be completely reloaded.<\/p>\n<p>&nbsp;<\/p>\n<h4 id=\"google-play-music-chrome\">Google Chrome<\/h4>\n<p>The plugin may have been installed correctly, but could not be activated. Sometimes browsers also deactivate already installed plugins, or the message informing the user that a new plugin must be activated is overlooked. The following steps should reactivate the plugin:<\/p>\n<figure id=\"attachment_1147\" aria-describedby=\"caption-attachment-1147\" style=\"width: 843px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1147 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen.png\" alt=\"Click on the menu, find the item &quot;More Tools&quot; and click on &quot;Extensions&quot; in the new menu.\" width=\"843\" height=\"744\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen.png 843w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/01-Addons-\u00f6ffnen-150x132.png 150w\" sizes=\"auto, (max-width: 843px) 100vw, 843px\" \/><figcaption id=\"caption-attachment-1147\" class=\"wp-caption-text\">Click on the menu, find the item &#8220;More Tools&#8221; and click on &#8220;Extensions&#8221; in the new menu.<\/figcaption><\/figure>\n<figure id=\"attachment_1150\" aria-describedby=\"caption-attachment-1150\" style=\"width: 843px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1150 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden.png\" alt=\"Then search for the plugin &quot;Recordify Title Discover&quot; in the list that appears. Click here on &quot;Activate&quot;.\" width=\"843\" height=\"744\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden.png 843w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/02-Addons-finden-150x132.png 150w\" sizes=\"auto, (max-width: 843px) 100vw, 843px\" \/><figcaption id=\"caption-attachment-1150\" class=\"wp-caption-text\">Then search for the plugin &#8220;Recordify Title Discover&#8221; in the list that appears. Click here on &#8220;Activate&#8221;.<\/figcaption><\/figure>\n<figure id=\"attachment_1153\" aria-describedby=\"caption-attachment-1153\" style=\"width: 843px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1153 size-full\" src=\"https:\/\/support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren.png\" alt=\"The plugin should now be activated.\" width=\"843\" height=\"744\" srcset=\"https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren.png 843w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren-300x265.png 300w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren-768x678.png 768w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren-60x53.png 60w, https:\/\/wp-support.abelssoft.de\/wp-content\/uploads\/2018\/03\/03-Addons-aktivieren-150x132.png 150w\" sizes=\"auto, (max-width: 843px) 100vw, 843px\" \/><figcaption id=\"caption-attachment-1153\" class=\"wp-caption-text\">The plugin should now be activated.<\/figcaption><\/figure>\n<p>Afterwards the browser should be restarted once, so that the plugin can be completely reloaded.<\/p>\n<p>&nbsp;<\/p>\n<h4 id=\"google-play-music-edge\">Microsoft Edge<\/h4>\n<p>Regarding extensions for Edge there is the following statement for developers from Microsoft:<\/p>\n<blockquote><p>Submitting a Microsoft Edge extension to the Microsoft Store is currently a restricted capability. Reach out to us with your requests to be a part of the Microsoft Store, and we\u2019ll consider you for a future update.<\/p>\n<p>Quelle:\u00a0<a href=\"https:\/\/docs.microsoft.com\/en-us\/microsoft-edge\/extensions\/guides\/packaging\">https:\/\/docs.microsoft.com\/en-us\/microsoft-edge\/extensions\/guides\/packaging<\/a><\/p><\/blockquote>\n<p>As long as Microsoft doesn&#8217;t accept any additional extensions, we can&#8217;t offer an extension for Edge.\u00a0Alternatively we recommend the use of Google Chrome and Mozilla Firefox. We provide extensions for these browsers.<\/p>\n<h4 id=\"google-play-music-andere\">Andere\u00a0Browser<\/h4>\n<p>Other browsers are not explicitly supported by us. However, experience has shown that Chrome-based browsers such as Vivaldi or Opera also work with the Chrome extension. You can get it at the following URL in the Chrome WebStore:<\/p>\n<p><a href=\"https:\/\/chrome.google.com\/webstore\/detail\/recordify-title-discover\/kkgbclpocodjecojibeaaglcgndegljl\">https:\/\/chrome.google.com\/webstore\/detail\/recordify-title-discover\/kkgbclpocodjecojibeaaglcgndegljl<\/a><\/p>\n<h3 id=\"spotify\">Spotify<\/h3>\n<p>The remedy also differs depending on the client used. Which client is involved in this case?<\/p>\n<h4>Im using&#8230;<\/h4>\n<ul>\n<li>&#8230; <a href=\"#spotify-desktop-client\">the normal Desktop-Client<\/a><\/li>\n<li>&#8230; <a href=\"#spotify-windows10\">the Spotify client from the Windows Store<\/a><\/li>\n<li>&#8230; <a href=\"#spotify-web\">the web-client in the browser<\/a><\/li>\n<\/ul>\n<h4 id=\"spotify-desktop-client\">Desktop-Client<\/h4>\n<h5>anti-virus software<\/h5>\n<p>Experience shows that anti-virus programs like to block access to the spotify interface. In this case, we recommend temporarily disabling the security product. If this measure is successful, recordify and spotify must be added to the exceptions in the antivirus program.<\/p>\n<h5>Spotify ad blocker<\/h5>\n<p>There are programs that block advertising on Spotify. However, these programs also ensure that Recordify can no longer access the spotify interfaces. Such a program must be deactivated or even uninstalled before using Recordify, if deactivation is not possible.<\/p>\n<h4 id=\"spotify-windows10\">Windows 10 Desktop &#8211; Client<\/h4>\n<h5>anti-virus software<\/h5>\n<p>Experience shows that anti-virus programs like to block access to the spotify interface. In this case, we recommend temporarily disabling the security product. If this measure is successful, recordify and spotify must be added to the exceptions in the antivirus program.<\/p>\n<h5>Spotify ad blocker<\/h5>\n<p>There are programs that block advertising on Spotify. However, these programs also ensure that Recordify can no longer access the spotify interfaces. Such a program must be deactivated or even uninstalled before using Recordify, if deactivation is not possible.<\/p>\n<h4 id=\"spotify-web\">Web-Client in the browser<\/h4>\n<p>For technical reasons, the browser interface of Spotify is not supported by Recordify. We recommend the Spotify desktop client instead.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recordify may not be able to connect to the selected service. Depending on the service, different remedies are possible. What service is it about? Im using&#8230; &#8230; Amazon Music &#8230; Google Play Music &#8230; Spotify Amazon Music The remedy also differs depending on the browser used. What browser is this about? Im using&#8230; &#8230; Mozilla [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[185],"tags":[],"class_list":["post-1277","post","type-post","status-publish","format-standard","hentry","category-recordify-en-2"],"_links":{"self":[{"href":"https:\/\/wp-support.abelssoft.de\/en\/wp-json\/wp\/v2\/posts\/1277\/"}],"collection":[{"href":"https:\/\/wp-support.abelssoft.de\/en\/wp-json\/wp\/v2\/posts\/"}],"about":[{"href":"https:\/\/wp-support.abelssoft.de\/en\/wp-json\/wp\/v2\/types\/post\/"}],"author":[{"embeddable":true,"href":"https:\/\/wp-support.abelssoft.de\/en\/wp-json\/wp\/v2\/users\/20\/"}],"replies":[{"embeddable":true,"href":"https:\/\/wp-support.abelssoft.de\/en\/wp-json\/wp\/v2\/comments\/?post=1277"}],"version-history":[{"count":6,"href":"https:\/\/wp-support.abelssoft.de\/en\/wp-json\/wp\/v2\/posts\/1277\/revisions\/"}],"predecessor-version":[{"id":1295,"href":"https:\/\/wp-support.abelssoft.de\/en\/wp-json\/wp\/v2\/posts\/1277\/revisions\/1295\/"}],"wp:attachment":[{"href":"https:\/\/wp-support.abelssoft.de\/en\/wp-json\/wp\/v2\/media\/?parent=1277"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wp-support.abelssoft.de\/en\/wp-json\/wp\/v2\/categories\/?post=1277"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wp-support.abelssoft.de\/en\/wp-json\/wp\/v2\/tags\/?post=1277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}